The following reasons are possible
- Poor connectivity
- The user is using the site outside of the recommended operating systems
- Using high-quality mode for Display Mode on a non-compatible device
- There is a malfunction on the LA MUSEUM side
If the service is unavailable due to operational reasons, we will contact you via the notice.
Please check your connectivity and the recommended systems first. If function does not improve, please contact us via chat.
If there is a system failure, we will report it on our official Twitter page.
Click here for recommended operations.